Return Policy
Last updated: November 27, 2025
All Sales Final
At dropout., we operate on a principle of finality. All purchases are final and non-refundable. We do not accept returns, exchanges, or refunds except in the limited circumstances outlined below.
When you purchase from dropout., you're making a commitment—just like the dropouts in our index who committed to their path without looking back. We believe in the same principle: once you've made your choice, own it.
Defective or Damaged Items
If you receive an item that is defective or damaged due to a manufacturing error or shipping damage, please contact us within 7 days of delivery. We will review your case and may, at our sole discretion, offer a replacement or refund.
To report a defective or damaged item, please contact us at:
Email: support@dropout.lifestyle
Include: Order number, photos of the defect/damage, and description of the issue
Wrong Item Received
If you receive the wrong item due to an error on our part, please contact us within 7 days of delivery. We will arrange for the correct item to be sent to you at no additional charge.
Size Exchanges
We do not offer size exchanges. Please refer to our size chart before making your purchase to ensure you select the correct size. We recommend carefully reviewing all product details, including size charts and measurements, before completing your order.
Change of Mind
We do not accept returns or refunds for change of mind, buyer's remorse, or if you simply don't like the product. All sales are final.
Cancellations
Once an order has been placed, it cannot be cancelled. Orders begin processing immediately, and we cannot stop the fulfillment process once it has begun.
Shipping Issues
If your order is lost or stolen during shipping, please contact us. We will work with our shipping partners to resolve the issue. However, we are not responsible for packages that are delivered but then stolen or lost after delivery.
Contact Us
If you have questions about this Return Policy or need to report a defective or damaged item, please contact us at:
Email: support@dropout.lifestyle
Website: dropout.lifestyle
Please include your order number and a detailed description of your issue in your inquiry.
Changes to This Policy
We reserve the right to modify this Return Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.